Shipping policy

Effective Date: September 29th, 2024

At Moonrise Boutique, we strive to provide our customers with a seamless shopping experience, which includes timely and reliable shipping. Please review our shipping policy below.

Shipping Methods and Rates

- Standard Shipping: Orders typically ship within 3-5 business days. Rates vary based on the weight and destination of the package.
- Expedited Shipping: Available for an additional fee. Please select this option at checkout for faster delivery.
- Free Shipping: We offer free standard shipping on orders over $125 within North America

Processing Time

- Orders are processed within 1-3 business days. Please note that processing times may be longer during peak seasons or promotional events.
- You will receive a confirmation email once your order has been processed and shipped.

Tracking Your Order

- Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.

International Shipping

- We ship worldwide

Lost or Damaged Packages

- If your package is lost or damaged during transit, please contact us within 10 days of the expected delivery date. We will work with the carrier to resolve the issue.

Returns and Exchanges

- Please refer to our Return Policy for information regarding returns and exchanges.

Customer Service

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team:

- Email: moonriseboutiqueco@gmail.com
- Phone: 250-551-2748

Thank you for choosing Moonrise Boutique! We appreciate your business and look forward to serving you.